Business Process Automation

Analysis of business processes give true view how company is functioning.
Analysis of the processes inside the company runs in three dimensions:


  1. Disclosure of the real problems in the company;
  2. It shows the logic operating procedures;
  3. It shows management model imposed by the management;

Analysis of business processes that we called mapping defines the operation of the business processes in the company. The processes in the company can be done in different ways: manually, with the support of relevant software, or fully automatically. Processes occur in certain areas of which can be mentioned:

  • sale,
  • customer service,
  • order fulfillment,
  • logistics,
  • Complaints,
  • HR and payroll,
  • bookkeeping,
  • administration,
  • maintaining IT systems.

All the processes contained in the above areas should work together in an automated manner. This excludes large extent known. "Human error" and unnecessary steps or the need for any additional resources which is higher costs for the company.

Objective analysis for the automation of business processes


  1. optimization of the cost of doing business
  2. increase efficiency
  3. enhancing the quality

Analysis of processes within an organization requires a practical approach to problems and includes activities such as the review of systems in each department and interviews with employees at all levels including management.

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